Category:Managed Virtual
From CyberWurx Customer Wiki
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| Welcome to the Cyber Wurx Managed Virtual Customer Knowledge Base. This is a great resource to find solutions to commonly asked questions that are received by the support department, in addition to housing a number of helpful guides relating to Cyber Wurx utilities and policies. | Welcome to the Cyber Wurx Managed Virtual Customer Knowledge Base. This is a great resource to find solutions to commonly asked questions that are received by the support department, in addition to housing a number of helpful guides relating to Cyber Wurx utilities and policies. | ||
| + | == Cyber Wurx updates == | ||
| + | This section is for any important updates to our protocols, server configurations, or any other need-to-know information | ||
| + | |||
| + | [[SSH Port Change]] May 7th, 2010 | ||
| == The Cyber Wurx Customer Center == | == The Cyber Wurx Customer Center == | ||
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| [[Domain Addition]] | [[Domain Addition]] | ||
| - | == The Cyber Wurx [[cwMail]] system == | + | == The Cyber Wurx [[cwMail 2.0 | CwMail]] system == |
| - | <span style="color:red">'''The following tutorials do not apply to direct admin or cpanel customers'''</span> | + | |
| - | + | ||
| This is the portal in which you can create, check, and modify email accounts. | This is the portal in which you can create, check, and modify email accounts. | ||
| - | [[Navigating cwMail]] - The what and where on cwmail. | + | [[cwMail 2.0]] - looking for information on navigating our shiny, new, and improved cwmail system |
| - | [[Pop accounts]] - How to create them, and add them in the popular mail clients | + | [[Pop accounts]] - Having issues setting up your POP accounts with a specific e-mail client? Check here! |
| == The Cyber Wurx Stats System == | == The Cyber Wurx Stats System == | ||
| You can check various statistical information regarding your sites. | You can check various statistical information regarding your sites. | ||
| - | == HowTo == | + | == How-To Guides == |
| [[Wordpress]] installs: quick and easy. | [[Wordpress]] installs: quick and easy. | ||
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| *A: Please submit a ticket with the domain in question to support. | *A: Please submit a ticket with the domain in question to support. | ||
| *Please include a [[traceroute]] from your home computer to your domain. | *Please include a [[traceroute]] from your home computer to your domain. | ||
| + | |||
| + | |||
| + | == Alphabetical List of Articles == | ||
| + | Know what you're looking for, but can't find it? | ||
| + | |||
| + | Below is a list of all published articles that pertain to Managed Virtual customers. If you can't find it listed below and would like to see it, [http://customer.cyberwurx.com let us know!] | ||
| + | |||
| + | [[image:trustWhite.jpg |center]] | ||
Current revision
Contents |
[edit] Cyber Wurx Managed Virtual Customer Knowledge Base
Welcome to the Cyber Wurx Managed Virtual Customer Knowledge Base. This is a great resource to find solutions to commonly asked questions that are received by the support department, in addition to housing a number of helpful guides relating to Cyber Wurx utilities and policies.
[edit] Cyber Wurx updates
This section is for any important updates to our protocols, server configurations, or any other need-to-know information
SSH Port Change May 7th, 2010
[edit] The Cyber Wurx Customer Center
This is the portal in which you can submit tickets, manage mysql accounts, add ftp users and more...
The odds and ends of the customer center - Managed Edition
[edit] The Cyber Wurx CwMail system
This is the portal in which you can create, check, and modify email accounts.
cwMail 2.0 - looking for information on navigating our shiny, new, and improved cwmail system
Pop accounts - Having issues setting up your POP accounts with a specific e-mail client? Check here!
[edit] The Cyber Wurx Stats System
You can check various statistical information regarding your sites.
[edit] How-To Guides
Wordpress installs: quick and easy.
[edit] Commonly Resolved Problems
Q: My domain does not show up in ftp after I submitted a domain add
- A: Please submit a ticket with the domain in question to support and they will fix it ASAP.
Q: I uploaded a html file but it is showing all garbled in my browser
- A: Re-upload the file using the ASCII method of transportation.
- Make sure your ftp client can automatically detect file types.
Q: I can not upload or edit anything to my Wordpress install
- A:Please submit a ticket with the domain in question to support and they will fix it ASAP.
Q: My server is very slow to respond to my request.
- A: Please submit a ticket with the domain in question to support.
- Please include a traceroute from your home computer to your domain.
[edit] Alphabetical List of Articles
Know what you're looking for, but can't find it?
Below is a list of all published articles that pertain to Managed Virtual customers. If you can't find it listed below and would like to see it, let us know!
Articles in category "Managed Virtual"
There are 10 articles in this category.
AC |
C cont.DMN |
STW |
