Large Shipment Policy
From CyberWurx Customer Wiki
Due to an increase in large scale shipments from our customers, Cyber Wurx has determined it to be in the best interests of both our staff and our clients that we author a separate receiving policy into place for large shipments of equipment. This policy's intention is to reduce risk to client hardware during receiving, as well as secure liability due to damages.
Large Shipments, for the purposes of this new policy, are any shipments that are large enough to require pallets, or are unable to be delivered to our suite by the standard carriers from the following list: UPS, USPS, FedEx, DHL.
What follows are requirements and logistics for Large Shipment receiving:
Contents |
Requirements for Large Shipments
Advanced Notice
Incoming large shipments need to be scheduled at least 3 days in advance, and during normal business hours. Failure to receive 3 days advanced notice for large shipments will result in these shipments being rejected upon arrival. The enforcement of this is to ensure that insurance requirements and logistics are given ample time to be sorted out.
Inside Delivery
Large Shipments must be delivered using "Inside Delivery" options. Cyber Wurx Staff are not permitted to assist in the receiving of equipment outside of our suite for liability reasons.
Building Insurance Requirements
-Shipping and moving companies used must have updated Certificates of Insurance with the building, as outlined here before they will be allowed inside.
Logistics for Large Shipments
Shipments past a certain scope, as determined by the Building Manager upon review of the shipment, will need to be staged temporarily on the 4th floor by the shipper, instead of being directly delivered to our suite.
These shipments will then need to be brought up to our suite before 8am or after 5pm during the week, or any time during the weekend by a moving company, or other representatives of the customer.
Recommended Mover Contact
In the event that a customer has a large shipment requiring after-hours delivery to our suite (as outlined above), Cyber Wurx has used this company in the past without issues.
Carl J.C. Yaun Commercial Division Manager 404.557.4088 carl@bulldogmovers.net
